Privacy Policy

Welcome to anitasbooks.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Identifiable Information (PII): Name, email address, phone number, and shipping/billing address provided during registration or checkout.
• Payment Information: When you make a purchase, your payment details (like card numbers or UPI IDs) are processed directly by our secure third-party payment gateways. We do not store your full credit card or bank details on our servers.
• Technical Data: IP address, browser type, and usage data collected automatically via cookies to improve site performance.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and deliver your orders.
• To send transaction-related communications (order confirmation, shipping updates).
• To provide customer support and respond to inquiries.
• To comply with legal obligations and prevent fraudulent transactions.

3. Data Sharing and Third Parties

We do not sell your personal data. We only share information with trusted third parties necessary for our operations:

• Payment Gateways: To process payments securely (e.g., Razorpay, Cashfree).
• Shipping Partners: To deliver study material, test series papers etc. to your address.
• Service Providers: Such as website hosting and analytics tools.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and items in your shopping cart. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the DPDP Act and other relevant laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal or contractual obligations).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us & Grievance Redressal

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Name: Anita

Email: anita@anitasbooks.com

Address: Jabalpur, Madhya Pradesh, India

Website: anitasbooks.com